Can I apply a coupon to an existing appointment? Absolutely. Simply enter your coupon (giftcard) code into the booking form as you are creating your booking. Your final price […] - March 22, 2020 by superduper
Why do you need my credit card information to redeem a voucher? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 22, 2020 by superduper
I bought a voucher and Bravo Maids does not cover my area, what should I do? In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please […] - March 22, 2020 by superduper
What is your refund policy? What if I’m not satisfied with the cleaning service? Your satisfaction is our top priority. If something wasn’t cleaned to […] - March 22, 2020 by superduper
Is my billing information kept safe and secure? We have three levels of security in place. First off our booking page is protected by extended validation SSL. Secondly, […] - March 22, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 22, 2020 by superduper
Do the cleaning professional go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 22, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there […] - March 22, 2020 by superduper