Frequently Asked Questions
Everything you need to know about professional house cleaning in San Diego—from clinical protocols to tipping etiquette.
Can't find your answer? Contact us directly or call (619) 853-3200.
Clinical Protocols
Health & Safety
How do you prevent cross-contamination?
We color-code our microfiber: Red for bathrooms, Blue for living areas. We never use the same cloth in the kitchen that touched a toilet.
Is your process eco-friendly and safe for seniors?
Yes. We strictly use 275°F Steam Sterilization which sanitizes without harsh bleach fumes, making it safe for seniors and pets.
Learn more about Clinical-Grade Steam SterilizationScope & Logistics
Time & Money
How long does a deep cleaning take?
Because we hand-wash baseboards and scrub vents, a Deep Clean typically takes 4 to 8 man-hours depending on home size (e.g., 2 cleaners for 3 hours).
What is the difference between Deep Clean and Standard?
Standard is maintenance. Deep Clean is a 'Reset' that includes wet-wiping baseboards, door frames, and scrubbing shower grout.
View Deep Cleaning service detailsPolicies
Tipping & Booking
Do I have to tip?
Tipping is never required, but always appreciated. 100% of tips go to your cleaner.
Can an apartment charge me for cleaning?
Not if you provide a professional receipt. Our Move-Out Guarantee provides the proof you need to protect your deposit.
Learn more about our Move-Out GuaranteeExpert Cleaning Knowledge
Authority Builders
Do you dust or vacuum first?
We always dust first (top-to-bottom) to knock debris to the floor, then vacuum last to remove it. This prevents dust from resettling.
Do you offer Post-Renovation cleaning?
Yes. This is a specialized service requiring HEPA filtration to remove fine drywall dust. Please call for a custom quote.
Ready for a Cleaner Home?
Book your first cleaning today and discover why San Diego families trust Bravo Maids for a healthier, happier home.
Free quotes - Flexible scheduling - 100% satisfaction guaranteed